Privacy Policy
Last Updated: January 1, 2026
Defend Sewer Repair ("we," "us," or "our") operates the website at https://defendsewerrepair.com. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, and mailing address when you fill out our contact form or request a service estimate.
- Service Information: Details about your property, sewer issues, and service needs that you share with us.
- Communication Records: Records of correspondence when you contact us via email, phone, or our website.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Device Information: Browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on pages, and referring website addresses.
- IP Address: Your internet protocol address, which may indicate your general geographic location.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Provide estimates and schedule sewer repair services
- Send service-related communications and updates
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party companies that help us operate our website and conduct our business, provided they agree to keep your information confidential.
- Legal Requirements: When required by law, regulation, or legal process.
- Protection: To protect our rights, property, or safety, or that of our customers or others.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may limit certain functionality of the website.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites, including municipal grant program pages and city resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can promptly delete it.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Defend Sewer Repair
PO Box 19338 Minneapolis, MN 55419
Phone: 612-961-6460
Email: info@defendsewerrepair.com